You will be allocated a collection time, please ensure you arrive at this time, if you are late and there is a collection slot allocated after your allocated time you may be required to wait until that collection has taken place. Please do not arrive early.
On arrival please remain in your car until asked to leave it. Only the named hirer should leave the car, the remaining passengers should remain in the car until the handover process is complete and you are ready to load the Motorhome.
Please ensure that you bring a protective mask and set of gloves for your safety during the handover process.
A limited handover will be conducted in line with Social Distancing Rules. A manual will be provided with detailed instructions and phone support will be available for the duration of your hire.
Once the handover is complete and the Hire Agreement, Inventory and Vehicle Damage forms are signed then the vehicle will be handed over to you and you can then load the Motorhome.
You are then free to load the vehicle, once loaded you are welcome to park your car in a designated parking spot and are asked to place your keys in the envelope provided and hand them over for safe keeping.
Please note that there are no toilet facilities open on the site but you are obviously able to use the Motorhome facilities once the handover is completed.
If leaving your own vehicle on our premises, this is done so at your own risk and we accept no responsibility for any damage etc caused.